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What
services are included with the Store Builder
system? |
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The E-commerce
plan offers ecommerce web design and web
hosting services allowing businesses of
all sizes to easily create and maintain
their own web sites. Our web hosting and
site building service is only $39.95/mo.
and includes an integrated shopping cart
and online transaction processing. The
system includes all of the tools and services
you'll need to create, manage and promote
your online business.
Email:
You'll also receive secure, fast, and
easy to use Web Mail feature which
lets you choose and setup up to 100
email addresses that match your business
web address, (such as info@yourbusiness.com)
In addition to this, all of our clients
get POP mail support, which allows
you to check your Web Mail account
with regular email software instead
of through a browser, and to receive
email for more than one account in
a central location.
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Are
there any system requirements for using the
Store Builder? |
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No.
However, you will need connection and access
to the Internet via a web browser, such as
Microsoft Internet Explorer or Netscape Navigator.
The Store Builder system is "browser-based" which
means that you can easily make changes, promote
and manage your site online. The system will
receive, send messages to your email address,
so we do recommend that you have an email
account for any customers who may wish to
contact you. |
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How
long will it take me to build a site? |
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Although
you can get up and running instantly upon
signup, maintaining your web site is an ongoing
effort that will take as much time as you're
willing to invest.
Some clients have created their entire sites in 1-6 hours; others have
built theirs over the course of several months. Some update their web sites
daily; others only seasonally.
Copying your web site over to the Store Builder system will take just
a few minutes, however you should plan to spend a little time to make
sure the site looks just as you want it.
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Do
I need to give you my email address and password
in order to sign up? |
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Yes.
We need this information for the following
reasons;
All users need an email address in order
to "log in" to the Manager's
Console in order to work on their web site.
Because everyone has a unique email address,
it minimizes the possibility of our clients
choosing the same one.
We may also need to communicate with you
from time to time, for reasons such as;
important developments that may affect
the way you use the system.
As for the "password", we require
that everyone creates a password to use
in conjunction with their email address
as an additional level of security when
logging in to their system. This helps
protect you and will keep your web site
and personal information safe.
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Do I need to know HTML to use the Store Builder? |
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No.
The system is a fully integrated tool that
will build sophisticated web pages, online
forms, secure B2B areas, product catalogues,
send email newsletters, and more — all
without knowing HTML, FTP, design or computer
programming. The system has a built in "EZ
Text Editor" which is as easy as working
on a Microsoft Word document.
If you DO know HTML, you can use your
knowledge to create more advanced features
within your site - we've designed our service
to accommodate a wide range of users, regardless
of your level of experience.
We also provide fanatical customer support
to help you along the way.
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Can I upload images to my web site? |
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Yes.
The system allows you to easily upload and
store ".gif", ".jpg" and ".png" image
files. In fact, you'll find a fully stocked
library of images to use already pre-loaded
in your system! |
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Can the pages I create with the Store Builder
be used on another web site?
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Yes
and No. You own the content and pictures
you upload for your site and are free to
save and reuse these with any other web site,
however the Store Builder pages themselves
and images that are dynamically generated
our part of our proprietary service. Therefore,
Store Builder pages cannot be used on another
web site. Any HTML pages you add to your
site can be saved on your hard drive and
hosted elsewhere. |
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Can I use my own domain name? |
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Yes,
you can use your own web address. When you
first set up your site, it will be posted
to a temporary web address. This reserves
space for your site on our servers and identifies
your business within our system. You can
transfer the site to your own web address
at any time. If you don't already own a domain
name, you can register one through us.
We've partnered with Enom, a leading domain
name name registrar, for top level domain
names (.com, .net, .org, .biz and .edu).
The current cost is $15 for one year. There
is no additional cost to you to transfer
your site. |
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Can I link my site with another site? |
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Yes.
The system features a "Link Listing" page
where you can easily place links to other
sites.
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Can
I use FrontPage to create pages for my site? |
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Yes!
You can create web pages or your entire site
with Frontpage and then simply copy and paste
the HTML code to your site.
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Can I add web features like surveys, feedback
or contact us forms to my site? |
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Yes
you can! The system has an advanced, pre-loaded
library of both secure and non-secure online
web forms that you can customize and place
on your pages. Or you can easily upload your
own. |
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How do I make changes to my site? |
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It's
a snap! You will have access to your personal
Control Panel with a login and password.
From your control panel you will be able
to easily add and make changes to your pages,
pictures, and change the overall site design
with the click of a mouse.
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How
many pages, products, and/or pictures can
I have on my web site? |
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The
tools for adding pages, products, or pictures
are available from the manager console. You
are not restricted to a set number of products,
pictures or pages. |
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How
much storage space do I get with my web site?
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You
receive 600MB of storage space for pages
and graphics, which well exceeds most business
needs. To get an idea of just how much disk
space you get; 50 MB is equivalent to about
1000 average web pages! If more space is
needed you can upgrade your plan in order
to accommodate your specific needs. |
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How much bandwidth/traffic do I get with
my web site? |
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You
are allowed up to 15gb of bandwidth per month
on your site. The daily data transfer allowances
are set high enough to accommodate usage
without having to exceed the limit.
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What
do I need in order to sell my products or
services online? |
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The
system makes it easy! For just $39.95/mo,
you get; site building, site hosting, ecommerce
catalog, inventory control, email list manager,
customer management, automated invoicing,
product up-sell tools, search engine submitter,
product search, tell a friend, detailed site
statistics and more! You'll also get an integrated
secure shopping cart, an automatic tax and
shipping calculator, product "up selling" tools.
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If
I already have an online merchant account,
can I use it with my store? |
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Yes,
absolutely! The system is completely integrated
with all of the leading Merchant Account/Payment
Gateways such as; Cardservice International,
LinkPoint, Authorize.net, PayPal, SurePay,
1st National Processing, Total Payment Gateway
(TPG).
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How
secure is the shopping cart? |
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The
system uses Secure Sockets Layer (SSL) which
is software to protect your transactions,
your data, and your customers' data from
unauthorized third parties. We use SSL to
encrypt all of your and your customers' personal
information, including credit card numbers,
names, and addresses, as they're transmitted
over the Internet. The Store Builder system
is part of the Verisign Internet Trust Services. |
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How will I keep in contact with the people
who visit my site? |
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There
are many ways to stay in touch with your
site visitors and customers with our Store
Builder system. When a customer purchases
items or services from your web site, they'll
be asked if they'd like to register for your
mailing list and then be added to your customer
database automatically. You can also post
a newsletter sign-up box, online survey,
contact us form, feedback form on any or
all of the pages of your web site. Once your
visitors have willingly joined your mailing
list, you can communicate with them by creating
Newsletters or Announcements via the Email
List Management tool inside your Control
Panel.
Remember, that it is illegal to send mass
emails without the recipients' permission
and is prohibited by our user agreement.
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How will you help me if I have a problem? |
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We
provide FANATICAL customer service. If you
ever have a question about our services,
or how to do business on the Web, you can
submit a "Trouble Ticket" inside
your Manager's Console first. You'll receive
immediate support..
You can also use the "Email Us" link
inside your Manager's Console, use our
Contact Us form, or call us toll free. |
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How fast is the Store Builder system? |
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We
have invested thousands of dollars in the
hardware that runs our system. We're set
up in a high-security facility, with high-speed,
redundant links to the Internet. We have
three times the capacity we need to service
our current client base. We continually expand
the hardware and bandwidth as more clients
sign up, to ensure that all of our customers'
sites are running at peak performance levels.
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How
reliable is the Store Builder? Will my site
always be available to my customers? |
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We
make sure that our site and our clients'
are always available 99.7 percent of the
time. There are times that we may make our
service temporarily unavailable while we
add new features or perform routine maintenance,
however, we plan these down times during
off-peak hours.
Our service guarantee states that if we
don't keep your site up and running (except
for scheduled maintenance and outages beyond
our control), we'll credit your account
a portion of your monthly fees. |
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Start
building your online business today!
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Sign
up for your free 10-day trial,
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or
call (800) 787-9052 to learn more
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